01
Move approved information between tools
Take a reviewed request, update the agreed systems and send exceptions to a person instead of copying every field by hand.
ApprovedCRM updatedException routed
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Founder-led automation agency
Less repetitive work.More room to move.
We build and maintain automations for your business workflows and tests for the customer journeys that matter.
Clear scopeHuman reviewMaintained when agreed
Companies using our services
- Patriot
- DacuPaint
Concrete starting points
What could your team
stop doing manually?
Good first projects repeat often, follow understandable rules and produce an outcome someone can check.
02
Prepare recurring reports
Gather the defined inputs, check them and produce a consistent report ready for review.
CollectCheckPrepare
03
Coordinate requests and follow-up
Capture an incoming request, assign the next step and keep the agreed records current.
RequestOwnerFollow-up
04
Recheck critical journeys after changes
Run repeatable checks for login, checkout or onboarding and give your team useful failure evidence.
LoginCheckoutEvidence
Two services
Automation that does the work.
Testing that checks the experience.
01 / Workflow automation
Connect the steps of a repetitive process across relevant tools.
We map the handoffs, build the agreed actions, preserve approval points and give exceptions a clear route back to a person.
Explore workflow automationNew request
Approval
Records updated
Human review remains at the agreed decision point.02 / Automated testing
Check important application journeys and provide useful failure evidence.
We define expected behaviour, build repeatable checks and help separate product defects from test, data or environment problems.
Explore automated testingSign in Choose plan Checkout
Failure evidence capturedExpected total and actual total differ
A concrete example
See the input.
See what gets checked.
See the result.
These short synthetic examples show the difference between moving business work and testing application behaviour. They are illustrative and are not connected to a live customer system.
Illustrative demo — sample data
Simulation only · no live systems connectedScenario 01
An inquiry becomes useful work.
An incoming request becomes an organized contact and follow-up task.
- 01Inquiry received
- 02Information checked
- 03Contact created
- 04Task prepared
- 05Summary ready
New inquirySample inbox
AM
Ava Mercerava@aster-pine.example
- Company
- Aster & Pine
- Interest
- Inventory handoff
Required informationValidation
- Name and email
- Company
- Request summary
Ready for the agreed workflow
CRM contactSample record
Ava MercerAster & Pine · New inquiry
Contact IDCRM-2048
Follow-up taskDraft task
Review inventory handoffOwner: Hayk · Due: next business day
Execution summarySample completion log
Workflow completedInquiry checked · Contact created · Task prepared
run_sample_014 · no live systems connectedWhat clients receive
A working result,
with the evidence to use it.
Your proposal defines the exact scope, responsibilities and maintenance terms for the project.
- 01An agreed, implemented workflow or test suite.
- 02Execution results and useful failure evidence.
- 03Documentation and operating instructions.
- 04Ongoing maintenance when included in the agreement.
How it works
Focused from the first conversation.
- 01
Discuss
Understand the task, systems and intended outcome.
- 02
Scope
Agree access, boundaries, checks and exclusions.
- 03
Build and verify
Implement with Pilot, then review the evidence.
- 04
Launch and support
Agree operation, reporting and maintenance.
QA perspectiveFounder-led delivery
Make the expected result clear before building.
- 01DefineScope and expected outcome
- 02CheckEvidence and exceptions
- 03ExplainWhat changed and what remains
About us
A QA background shapes how the work is scoped and verified.
Hayk leads the agency and works directly on feasibility, scope and delivery. That QA perspective keeps expected outcomes, exceptions and useful evidence in view from the beginning.
Pilot is the agency’s private internal AI agent. It supports the work behind the scenes; people remain responsible for the decisions and the delivered result.
More about the agencyUseful answers
Before we begin.
What usually matters when choosing a first project.
What processes are suitable for automation?
Repeatable work with clear inputs, decisions and outcomes is a strong starting point. Examples include moving approved information between tools, preparing recurring reports and coordinating requests. We review exceptions and approval needs before proposing an implementation.
Can you work with our existing tools?
Usually, if the tools provide suitable integrations or APIs. We first review the systems, access options and constraints, then confirm what is practical within a focused scope.
What access will you need?
It depends on the project. We agree the minimum accounts, permissions, test environments and sample data needed before implementation. Sensitive production access is never assumed.
How are failures handled?
We agree what should happen when a workflow or test cannot complete. That may include stopping safely, recording useful evidence and routing the exception to a named person for review.
What maintenance is included?
Maintenance is optional and defined in the agreement. It can cover monitoring, investigation and updates when the connected tools, workflow or product change.
How is a project priced?
Pricing depends on the agreed scope, integrations, access requirements and maintenance. We discuss the work first, then provide a proposal with the deliverables and terms.
Get in touch
Show us the work slowing your team down.
Bring one repetitive workflow or critical product journey. We’ll discuss what a focused, useful first project could look like.